Policies

Effective Date: [1-April-2024]

Thank you for shopping at Biskey X Label. We strive to ensure your complete satisfaction with our products. If something isn’t quite right, we’re here to help you with our return and exchange policy.

Return and Exchange

Return and Exchange Period:

You have seven (7) calendar days from the date of delivery to return or exchange an item.

Eligibility Criteria:

• To be eligible for a return or exchange, items must be unused, unworn, and in the same condition that you received them.
• They must be in the original packaging with all tags attached.

Items Not Eligible for Return or Exchange: Certain items are not eligible for return or exchange, including:

• Final sale items
• Accessories
• Items marked as non-returnable on the product page

Exchange Process (How to Exchange)

1. Log in to your account and go to “Orders”.
2. Click the “Exchange” button next to the item you want to return.
3. Select the reason for exchange and choose your desired replacement size (subject to availability).
4. Acknowledge the policy and submit your request.
5. You’ll receive a new order confirmation with tracking details once your original item is collected.

Return Process:

How to Return:

1. Log in to your account and go to “Orders”.
2. Click the “Return” button next to the item you want to return.
3. Select the reason for return.
4. Acknowledge the policy and submit your return request.

Things to Remember:

• We may refuse returns for hygiene reasons if it’s clear the item has been worn, washed, or soiled.
• For defective products, send pictures to connect@biskeyxlabel.in. We’ll confirm and process your refund (either to your bank account or as Biskey Money) without requiring a return shipment.
• Shipping fees are non-refundable. You’ll be responsible for return shipping costs unless the item is defective or damaged upon arrival.

Policy Updates:

We reserve the right to update this policy periodically. We’ll post any changes immediately on our website. By making a purchase with Biskey X Label, you agree to abide by the terms of this return and exchange policy.

Have questions about returns or refunds? Contact us at connect@biskeyxlabel.in

Last Updated: [1-April-2024]

for help related to like:

Orders

• How do I place an order?
• What payment methods do you accept?
• can i modify my order once it’s placed?
• do you offer gift wrapping?

Shipping

• What are your shipping rates?
• How long does shipping typically take?
• Do you offer international shipping?
• Can i track my order?

Products

• What size should i order?
• How do i care for your garments?
• Are you products ethically made?

For all these questions, You can visit our FAQs Page. Happy Shopping Dear Customer!